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  • Article

Retailers are Transforming the Use of Physical Retail Locations in Response to the Pandemic

Customers are beginning to shop in physical retail locations again, but the pandemic changed their expectations about service and experience, leaving retailers scrambling to meet

BOPIS Becomes More Popular During the Pandemic
  • Article

The Pandemic is Changing Everything, Including How we Shop

The pandemic has wreaked havoc on the American economy, as millions of businesses across industries were shut down in an attempt to curb its spread.