Customer experience is changing the way retailers operate. With price no longer the differentiating factor, retailers must work to provide consumers with a memorable, positive experience. This week, we explore ...

Today’s retailers are facing competition like never before – and not just in pricing, but customer experience (CX). To win new customers and retain current business, retailers must employ an ...

We are almost to the end of the holiday shopping frenzy that begins on Black Friday and really doesn’t end until the New Year sales are exhausted. Retail Technology Insider ...

The retail sector has had its fair share of woes lately with iconic brands filing for bankruptcy while others are working hard to find a new strategy to preserve their ...

One of my favorite memories as a child is tagging along to go Christmas shopping with my mom. We’d bundle up, pile into the car with a list in hand, ...

It’s 1994. The holiday shopping frenzy has already begun even though fall has just arrived. To skip the crowds, you decide to shop from home. With your catalog and corded ...

We’ve most likely all had experiences with loyalty programs. From our grocery shoppers card to bonus coupons from our favorite clothing store, loyalty programs keep consumers coming back for more. ...

The first week of Fall. The leaves begin to change, the temperature becomes crisp, apple cider donuts call your name, and Christmas decorations overload every store. With the turn into ...

It’s blue. It’s yellow. It sells car parts, jewelry, and pretty much anything else you need. Are you thinking of Walmart yet? What started as Walton’s 5&10 in 1950 downtown ...

In a recent webinar, it was revealed that 81 percent of marketers face challenges when obtaining a Single Customer View. Retailers can leverage mobile data, use location insights, and build ...