Digital transformation is changing the ways in which brands and their customers interact with one another. While this has been a growing trend for a few years now, the COVID-19 ...

In retail, customer experience drives awareness, loyalty, and revenue. Content – on your website, your social channels, or even driven by your customers – plays a huge role in building ...

Customer experience is changing the way retailers operate. With price no longer the differentiating factor, retailers must work to provide consumers with a memorable, positive experience. This week, we explore ...

NRF 2018 has come to an end and do we have some major, first-hand insights for you! In an exclusive interview with Mike Mack, CEO and Co-Founder of Fract and ...

Seattle has long been both a technology and a retail epicenter, so it’s no surprise that the Retail Technology Insider team is constantly tuned into what’s happening with leading retailers ...

Consolidation and collaboration have come to rule the day in the retail world. With massive acquisitions among retailers this year – and more on the horizon – it’s not surprising ...