If you only looked at topline revenue numbers, the retail sector seems to be doing just fine. Total U.S. retail and food services sales in 2022 increased 9.2 percent over ...

Sports teams and artists constantly look for new and innovative ways to keep fans engaged between games and events. As the eCommerce landscape seeks remote-selling solutions, more of them are utilizing interactive ...

When you talk to retailers and customers alike their general perception of the impact of the pandemic on the retail sector is overwhelmingly negative. But, for many brands – both ...

The retail sector has had its fair share of woes lately with iconic brands filing for bankruptcy while others are working hard to find a new strategy to preserve their ...

Our sister publication Modern Marketing Today published an article last week following Incite Group’s Brand Marketing Summit. A key theme of the show that Modern Marketing Today pointed out in ...

“ Hey Google – where’s the nearest hardware store?” Conversations like these are being had with virtual assistants in households around the world. Chatbots have come a long way in ...

There is an old adage in sales: it’s easier and cheaper to keep an existing customer than to go find a new one. This sentiment has absolutely stood the test ...

The term “Retail Apocalypse” has been thrown around a lot lately and it’s simply not true. The retail industry is just adapting to today’s expectations for customer engagement, but with ...