Personalization Increases Customer Loyalty: CRM Can Deliver
If you don’t know your customers, how could you possibly give them what they want? That’s an interesting question posed in a recent report on personalization by Sitecore. And the ...
If you don’t know your customers, how could you possibly give them what they want? That’s an interesting question posed in a recent report on personalization by Sitecore. And the ...
“ Hey Google – where’s the nearest hardware store?” Conversations like these are being had with virtual assistants in households around the world. Chatbots have come a long way in ...
There is an old adage in sales: it’s easier and cheaper to keep an existing customer than to go find a new one. This sentiment has absolutely stood the test ...
Online retailing has several appealing advantages over brick-and-mortar stores: flexible shopping hours, easy inventory perusal, the convenience of having something shipped right to your door. But one area that can ...
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