In retail, customer experience drives awareness, loyalty, and revenue. Content – on your website, your social channels, or even driven by your customers – plays a huge role in building ...

It seems that everyone is focused on customer experience these days, and for good reason. Price alone is no longer enough to engage customers, there must be a positive, memorable ...

“ Hey Google – where’s the nearest hardware store?” Conversations like these are being had with virtual assistants in households around the world. Chatbots have come a long way in ...

Last month, the retail world was shaken up by the opening of Amazon Go, Amazon’s grand entrance into the convenience/grocery store game that allows shoppers to walk in, take what ...

NRF 2018 has come to an end and do we have some major, first-hand insights for you! In an exclusive interview with Mike Mack, CEO and Co-Founder of Fract and ...

Everyone’s favorite madhouse trade show overtook Las Vegas this week – CES 2018. In case you live under a rock, CES, AKA the Consumer Electronics Show, is the world's largest ...

New Year, new you right? That’s where most forward-thinking companies’ minds are at as we kick off 2018. Where can we go from here and how do we make this ...

Of all of the important trends occurring in the retail space right now, artificial intelligence has definitely been one of our most discussed topics this year. With the help of ...

The battle between Walmart and Amazon rages on, with Walmart making serious moves on the technology side to position themselves as a worth adversary. That said it’s important that Walmart ...

What keeps retail businesses afloat? A customer’s ability to spend. Retailers are only as strong as their customers’ spending power, making a consumer’s relationship with their bank fairly germane to ...