Customers are beginning to shop in physical retail locations again, but the pandemic changed their expectations about service and experience,...Read more
Kelsey Winick is a contributor for Retail Technology Insider. She writes about how technology helps brands connect with customers and address the challenges of delivering success in the digital marketplace. Kelsey is a graduate of The Ohio State University.
Strategic Communications Group is a digital media company that helps business-to-business marketers drive customer demand through content marketing, content syndication, and lead identification.