The pandemic drove retailers to take customer experience to the next level with seamless online shopping, AI-powered personalization, fast customer service, and impactful marketing campaigns. But many of these innovations will fall short of delivering a successful customer experience if retailers don’t ensure that their sales forecasts are in sync...
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Last year, COVID-19 pandemic restrictions on social distancing hit brick-and-mortar stores hard. In response many retailers did a quick –...
With the COVID-19 pandemic, many retailers had to figure out ways to overcome restrictions. One way this was achieved is...
According to the EPA, more than half of the 7.4 million tons of small and major appliances made in the...
According to Perch Interactive, retailers are on a spending spree. Acquisitions are up as the retail sector continues to grow...
Consumers continue to want the ease that new technology brings, especially when it comes to payment options. This has only...
Digital interactions between brands and consumers were on a steady upward trajectory before the pandemic. But as stay-at-home orders and...
There have been many changes to the retail sector in the last 12 months since the COVID-19 pandemic began. Not...
According to Bank of America, 70 percent of consumer client households and small business clients and 77 percent of wealth...
Recently, our colleague, Kelsey Winick had an opportunity to sit down with an industry-leading expert to discuss how the pandemic...
2021 brings with it a whole host of new challenges including how to build connections with customers. In this article...
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